Frequently Asked Questions

Still have questions? We’ve collected answers to the most commonly asked questions that we receive from our new business customers here.

I’m just starting my business, and I don’t know how many shipments I will have, will I still qualify for a business account?

We would recommend you create a standard Fürgefutár.hu account and simply pay-as-you-go until the number of shipments you have are either more than 10 domestic shipments or more than 1 international shipment per month. When you are confident that you can maintain this shipping volume you can apply for a business account.

I’m not a registered legal trading entity (for example: E.V. Kft, Bt, SRL), can I still apply for a business account?

You can still apply for a business account and receive discounts, but we will be unable to offer you payment terms unless you are a registered legal entity.

My business is not based in Hungary/Romania, can I still apply for a business account?

You can still apply for a business account and will receive discounts, but we will be unable to offer you payment terms.

I don’t know how many shipments I will have, can I still use the plug-ins?

You will need to have on average 1 shipment per day to take advantage of using our plug-ins. However, don’t despair, you can still place orders on our platform, it takes less than 45 seconds per order.

My business is not based in Hungary/Romania, can I still apply for a business account?

You can still apply for a business account and will receive discounts, but we will be unable to offer you payment terms.

Do the shipping rates include all the surcharges?

Yes, our shipping rates include nearly all the surcharges, for example Fuel, road tolls, customs clearance fees.

Do I have to start with no discount and work my way up?

No, we allocate the discount to your user profile as soon as we open your business account

What if I have a lower number of shipments in the first month?

No problem, we only start measuring your shipping volume from the end of the first full month of shipping. For example, if you place your first order on the 5th of January, the first month we will use to calculate your average shipping volume is February.

I opened a business account, but I won’t start using it until next month, will this affect my discount?

No, we only start measuring your shipping volume from the first shipment you place.

My business is Seasonal, the automated discount allocation isn’t suitable for my business activity. Is there a solution for this?

Yes of course, please advise us on your business needs and we can set up your account accordingly.

I would like to request a face to face meeting with a sales agent, is this possible?

We normally only meet face to face with Enterprise customers, however if you believe you have special requirements that can’t be discussed over the phone, please contact us to request a personal meeting.

Can I create multiple users for one business account?

Yes, you can link as many email addresses as you want to your business account, but you will need to contact us to activate this free service

What is the frequency of COD transfers?

COD amounts are transferred every day. Formally COD amounts have to be transferred in 8 working days following the delivery date however on average COD amounts should arrive in your bank account 3 – 4 days following the delivery of the parcel(s) to the consignee.

How often will I receive invoices?

If you qualify for payment terms, you will receive an invoice every two weeks.

How long do I have to pay an invoice?

If you qualify for payment terms, you will have 7 days from the date of the invoice to pay.

Will I be notified if my shipping tariff changes?

Your tariff will be upgraded and downgraded automatically based on your average shipping volume. You will not be notified about upgrades and downgrades. You can always see which tariff is currently valid for your business, by visiting the Profile Settings tab in your Allpacka account, and the name of the domestic and international tariff applied to your account will be displayed on the left-hand side of the page.

Sign up and start shipping!

Registration, and use of our platform and modules is completely free. You will only pay for what you send. Apply for a free business shipping account today, and start saving on your domestic and international parcel deliveries from your very first order.

Sign up!